Shipping Policy

 

UK Delivery

At BomoLondon, we aim to provide a smooth shipping process so that you and your animal can wait with excitement rather than anxiety. Our Standard UK delivery service is FREE for orders over £40 or costs just £3 for orders under £40. Usually, you’ll receive your order within 1-5 working days (our order cut-off time is 2pm on working days).

Our Express UK delivery service costs £5 and Bobo will personally chase the postman all the way to your door if he needs to. we aim to get your order to you within 1-2 working days if the order is placed before 2pm Monday to Friday. 

For orders outside of the UK, we offer FREE delivery for orders over £70 and there will be a standard charge of £10 for orders underneath £70. We will aim to ship your order within 3-5 business days*.

Although we make our best effort to get your order to you on time, unforeseen circumstances can happen. If in the event you are made to wait a little longer than usual, we will contact you and let you know so that you can feel at ease.

We reserve the right to cancel or hold any order that does not have the correct delivery charge applied to it. We make our best efforts to make these charges automatic, but it is not always possible to do so. 

pre order:

For preorder items, please note these can take up to 3 weeks to arrive as they are made to order. We are also unable to accept cancellations on pre order items so please be sure to check out the sizing before you order

*For international orders please consider any additional customs charges that may be applied once the order arrives at its destination border. We at BomoLondon cannot take responsibility for this and payment of charges raised are the responsibility of the consumer.